1. If I have a favorite CD such as Mary J Blige's Share My World album, will you make copies of it so I can give it out to my friends at our reunion?
No. As mentioned above, federal copyright laws prohibit us from doing so.
2. How do I make payment for my order?
We prefer that payments are sent via Paypal to munchini@gmail.com We also accept personal checks but orders will not be placed into our worklist until
the check clears.
3. Can I make a deposit or must I make full-payment when order is placed?
We do not accept deposits for CD orders. We require full payment before an order is placed into the worklist. This is because in addition to labor, there are supplies
such as the media (CD), ink, and machinery (CD duplicator/printer) that must be used to complete an order. Once the CDs are completed, there is no use for them
other than the purpose for which the client ordered them.
4. How will I receive the CDs?
CDs will be shipped via US Postal Service or UPS with delivery confirmation to the address you provide.
5. Can I get a refund on my order if I am not satisfied.
In most cases, we do not offer refunds for any services unless we fail to meet our obligations in terms of the timeframe we give. For instance, if we advise you that
you will have your CDs by your wedding date, and you get them two days after, we will definitely refund your money as that is just fair business. We haven't had that
happen as we are reasonable in our quotes in regards to turnaround time. Since we rely on referrals and word-of-mouth to shape our business, we do our best to
treat each client with the thought in mind that they will let someone else know about us, whether good or bad.